Check that your wifi name and password are spelled correctly. Both the name and password are case-sensitive.
If those are correct, its possible that your Kinoo Connect Wand may be out of power. Try placing it on the docking station to charge for 30 minutes.
If you are still having trouble, try closing and reopening your Kinoo Connect app. You can force the app to close on Apple devices by swiping up.
I can’t pair the Kinoo Connect Wand Follow
