Jeremy
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Activity overview
Latest activity by Jeremy-
Jeremy created an article,
How do I invite a family member to Kinoo Connect App?
After you have downloaded the Kinoo Connect app and created an account, you will see the "Who to Call" screen when the app is opened. Scroll to the right until you see the "Add a Connection" screen...
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Jeremy created an article,
How do I start using Kinoo Connect App?
There are 2 ways to start with Kinoo. You can purchase a Kinoo Wand for your child to unlock access to the Kinoo Connect app for connecting with loved ones and sharing cooperative games and activit...
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Jeremy created an article,
Do I need to create an account to use the Kinoo Connect App?
Yes, an account is required to use the Kinoo Connect App.
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Jeremy created an article,
How do I add multiple accounts for my children In the Kinoo Connect App?
Open the app in your adult profile, and them tap on the "clover" icon on the top-right corner on your "Who to Call" screen. Then click on on “Add Child Profile” and follow the prompts.
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Jeremy created an article,
How do I turn the Kinoo Wand off and on?
The Kinoo Wand can be turned on by pressing a button on the unit. To turn the Kinoo Wand off, press and hold the top button for 5 seconds.
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Jeremy created an article,
Can I connect my Kinoo Wand to more than one device?
The Kinoo Wand can only be paired with 1 device at a time, but that device can vary from call to call. (So, if you want to pair your iPhone sometimes and your iPad other times, that's ok!)
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Jeremy created an article,
What type of battery does the Kinoo Wand use?
The Kinoo Wand uses a Lithium-ion battery.
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Jeremy created an article,
How long does the battery charge last?
The Kinoo Wand takes approximately 2 hours to fully charge from fully drained. Once fully charged, the battery life is approximately 2 to 3 hours.
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Jeremy created an article,
One/All of the lights aren’t turning on
Try resetting the Kinoo Wand by pushing a pin in the back of the unit. You should feel a click once the button is pressed. If none of the lights are turning on, the Kinoo Wand may be out of power...
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Jeremy created an article,
Kinoo Wand unit isn’t charging
Try resetting the Kinoo Wand by pushing a pin in the back of the unit. You should feel a click once the button is pressed. Make sure the docking station power cable is plugged in and the Kinoo Wa...